1. FAQ


Most Frequently Asked Questions can be found below:

How do I power on the Device?

Press and Hold the PLAY button for 3 seconds. If device isn’t powering on please recharge it. Before trying again.

My device isn't syncing to my mobile app?

For the app to sync with the EKGraph device, you need to have a ECG recording saved on the device. Here’s how you can make your first recording.

How do I email my doctor my ECG results?

Once you’ve recorded an ECG.¬†From the Home dashboard, select the ECG recording you’d like to email. Click here to see example.